contract guarantee
IT systems care
IT systems require more and more specialisations that the IT department must master. Managed care of IT systems with guaranteed service levels will help to reliably meet the growing demands. Based on contractually agreed SLA Service Level Agreement parameters, we provide partial or full outsourcing of the IT department. GAMO's managed IT services include consulting services as well as expert advice focused on the development of clients' business applications.
How to properly integrate IT into business systems and existing processes so that everything works well together? Don't be afraid to take advantage of outsourced IT management services or in the case of changes into IT infrastructure.
Why to trust our services?
ITSM PROCESS MANAGEMENT
Customer service centre operators manage and document incidents according to pre-defined process map or agreed procedures.
QUALITY AND SAFETY GUARANTEE
We ensure full-service availability, protect customer data from leakage and misuse, and respect client rules and requirements.
FAST AND EXACT RESPONSE
We will provide exact problem identification with time and event history recording.
RELIABILITY
Management of the remediation is taken over by the Customer Service Centre. We flexibly adapt the service to the client's current requirements
Didn't find exactly what you were looking for? Take a look at our IT Outsourcing services.
Corporate IT requires continuous operation and reliable security. Leave the IT administration to us, we have years of experience, know-how and specialists.
